Press2Talk The Radio Communications People

Privacy Policy

Who we are

Press2Talk Limited is a company registered in England under company number 05259529, with its registered office at Unit 4, Ringmer Business Centre, Chamberlaines Lane, Lewes, BN8 5NF.

Our website is encrypted using the web address https://press2talk.co.uk. You can verify this at any time by clicking on the padlock symbol at the left of the URL address.

As the data controller under the Data Protection Act (1998) and the EU General Data Protection Regulation (GDPR) since May 2018, we are committed to protecting your personal information. We are also registered with the Information Commissioner’s Office (ICO) under registration number ZA020977.

This Privacy Policy, alongside our Terms and Conditions, explains how we collect, use, and safeguard your personal data.

We reserve the right to update this policy as needed. Continued use of our products, services, and website following any updates constitutes your agreement to the revised terms

Protecting Your Security

Our website is not intended for children, and we do not knowingly collect data related to children.

We process personal data in line with UK data protection laws. We implement robust security measures to protect your information from unauthorised access. This includes employing technologies such as encryption, firewalls, and server authentication.

Our servers are housed in secure, industry-certified data centres monitored 24/7. Regular backups, failover systems, and penetration tests are in place to ensure data integrity and resilience.

Payments are securely handled by a PCI DSS Level 1 certified provider. Press2Talk does not store payment card details; instead, transactions use a secure token, and cardholder data is encrypted during transmission and storage.

If you create an account with us, keep your password safe and avoid sharing it. We also advise against reusing passwords across multiple platforms.

While we use advanced technologies to secure data transmission, no online platform is entirely immune to risks. Data transmission is at your own risk, but we apply rigorous security protocols once data is received.

What Personal Data Do We Collect?

We may collect and process various types of personal information, including:

  • Identity Data: Name, username, company name, trading name(s).
  • Contact Data: Email address, phone number, billing, and delivery addresses.
  • Financial Data: Payment details for processing purchases.
  • Technical Data: IP address, browser type and version, operating system.
  • Usage Data: Website activity, including pages viewed, interactions, and response times.

How Do We Collect Your Information?

We may collect information:

  • When you make a purchase, contact us via a web form or email.
  • Through surveys, promotions, or competitions.
  • Via website cookies or interactions on social media.

Cookies

Cookies are small text files stored on your device to improve your website experience. For example, they help track shopping baskets or remember your preferences.

Our cookies do not store personal data. Some third-party cookies, such as analytics tools, help us enhance our services.

By using our website, you consent to cookies. You can disable cookies in your browser, but this may impact site functionality. Learn more at www.aboutcookies.org or www.allaboutcookies.org.

How Do We Use Your Information?

We use your information to:

  • Process your orders and manage your account.
  • Improve our website and personalise your experience.
  • Comply with legal obligations or fraud prevention measures.

We never sell personal data. Any third-party access (e.g., IT providers) is strictly controlled and compliant with legal standards.

Marketing

We may send you updates about our products and services. You can opt-out anytime by contacting us or using the unsubscribe link in our emails.

Links to Other Websites

Our website may link to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices.

CCTV

If you visit our offices, your image may be captured on CCTV for security purposes. Footage may be shared with law enforcement if necessary.

Your Rights

You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us.


Contact Us

For any questions about this Privacy Policy or your data:

Press2Talk Limited
Unit 4, Ringmer Business Centre, Chamberlaines Lane, Lewes, BN8 5NF
Phone: 01273 814949
Email: info@press2talk.co.uk